How do I customize my music box or musical ornament?
Your music box or ornament can be customized in many ways! For all our music boxes and musical ornaments, audio of your choice will play at the push of a button. The back of the ornament, as well as the the underside of the music box lid can be customized with a photo and/or personalized text.
Some boxes and ornaments include more customization options such as a photo on the top (music box) or front(ornament), lyrics, personalized message, accent color. Some music boxes also have a choice of side panels.
For all customizations, the product page will prompt you for all the necessary information. Any concerns or special details can be sent to Contact@DavidsonWorkshop.com.
After your order, we will send you a preview by email to ensure your satisfaction.
Your music box or ornament will arrive with the custom audio ready to play!
How is the photo included and what type of photo works best?
Your photo will be printed directly onto the music box or ornament surface.
Landscape oriented photos work best with the aspect ratio of the box (4:3 for the top of the lid or front of the ornament, 3:2 for the inside of the lid or back of the ornament). However, any photo orientation can be used, and we will make sure it is cropped to fit correctly.
The higher the quality of the image, the better the photo print will be. An original image will always work better than a screenshot.
Can I use any song?
Yes! Any audio can be used. This could be a song, voicemail, or audio from a video.
Include any YouTube link or MP3 file in your order or send it to Contact@DavidsonWorkshop.com.
How long can a song be?
Up to about 8 minutes of audio can be used.
Can I add multiple songs?
Yes, your music box can hold any number of songs up to a total of 8 minutes of audio (8MB total file size).
Simply include multiple YouTube links or MP3 files in your order.
The play button on the top of the box can be used to cycle between songs.
Can I use a specific section of a song?
Yes. Along with the YouTube link, you can include a timestamp of the audio you would like.
Ex: (0:36 – 1:45)
Including details such as starting/ending lyrics can also be helpful to make sure your audio is exactly how you want it.
How does the box or ornament play music?
To play audio from the music box, press the button located in the lower left corner on the top of the lid. The play button for the ornament is located at the lower left corner on the front of the ornament. While audio is playing, pressing the button will stop the audio. Pressing again will play the audio from the beginning, or if your box or ornament has multiple songs, the next track will be played.
Opening and closing the lid does not affect playback of the music box.
Will my song sound like a traditional music box with metal pins?
Your music box or ornament does not contain a traditional clockwork mechanism with metal pins. Instead, the audio is played from a speaker concealed within the lid (music box) or ornament.
The audio will sound exactly like the YouTube link or audio file you provide. If you prefer a traditional music box sound, there are “music box” versions of many songs available on YouTube.
When you find a version you like, include the YouTube link or MP3 file in your order or send it to Contact@DavidsonWorkshop.com.
What lyrics can I use on the record player music box?
Any song lyrics or custom wording can be used for the record spiral. Many people choose lyrics, poetry, or a personalized message.
Approximately 75-650 characters (including spaces) works best. A site like wordcounter.net can be helpful in figuring out the character count.
There is no restriction on wording as long as your message is within the character limit.
How big is the music box?
Outside measurements are 4.75 (W) x 3.75 (L) x 2.75(H) inches.
Inside measurements are 4.3 (W) x 3 (L) x 1.6 (H) inches.
Troubleshooting
Can I change the song after I receive a music box or musical ornament?
Your music box contains a rechargeable battery and can be charged through the USB-C port on the side of the lid. A USB-C charging cable is included with your music box, but any USB-C cable can be used.
A light next to the charging port will turn from red to green when the box is fully charged.
My music box or musical ornament isn't playing music.
Make sure your box or ornament is fully charged and press the play button located in the lower left corner.
Jewelry, music boxes, ornaments and carved round boxes are shipped free by USPS Ground Advantage.
Larger items like wall hangings are shipped free by USPS retail ground.
Shipping upgrades to USPS Priority Mail and Priority Mail Express are available for domestic orders for an additional fee. International buyers are responsible for shipping costs, and any customs and import taxes that may apply.
What is your shipping schedule?
Orders are shipped Monday-Friday. Orders are typically shipped the next business day after an order is placed, sometimes even same day, depending on the time of day ordered and if your order needs a preview approval.
Do you ship internationally?
International shipping is available for some countries. We do not ship to the EU due to packaging regulations.
Other
Do you offer gift notes or gift wrapping?
A gift note can be included with your order. Please include the information when ordering.
Gift wrapping is currently not offered.
Do you do custom work?
We love to create one-of-a-kind items. Unfortunately, we can’t accept every custom project due to full workloads and busy Holiday seasons. Please reach out to Contact@DavidsonWorkshop.com with information about your custom idea.
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I ordered 2 music boxes and they are absolutely perfect! Beautifully crafted and Kale was wonderful to work with. I highly recommend Davidson Workshop!
