We love our music box. It had an older music mechanism that wasn't rechargeable. Reached out when changing the battery didn't work. I immediately received and email back stating they had changed their music boxes to rechargeable ones with USB. For a small price they updated the box and included the 2 songs I wanted. The music box was sent back within the same week of sending to them for the update.
I couldn’t be more please with the personalized service and quality products. They really went above and beyond to make sure my order was just what I wanted and held the meaning intended.
Dear Kale,
I wanted to wait until I presented these two enchanting music boxes to my husband on the occasion of his official career retirement and for our wedding anniversary, which occurred on the same day.
In all of our years of married life, I cannot remember ever having seen tears fall from my husband's eyes. When he opened these two exquisite "Train" and "Colorful Lovebirds" music boxes, saw our photos, read the texts and heard our songs, it blew him away.
The boxes are beautifully-constructed and absolutely charming in every way! The 3-D lids and colors are awesome! They are truly now among our most precious treasures.
Thank you for your patience, artistry, and good wishes. I will share your shop info with others.
Sincerely,
Terri and Rick
This came out so perfect and beautiful. Great customer service and super fast shipping. It's exactly as pictured and the song plays great. I can't wait to give it to my husband for our anniversary.